Predictive Analytics Analyst - Python, PySpark

What do we do? • The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience. • The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems. Role Description •

will be Business Analytics Analyst (C10) in the TTS Analytics team •

will report to the AVP/VP leading the team •

will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business • This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders

Experience: • Bachelor’s Degree with 3+ years of experience in data analytics or Masters Degree with 2+ years of experience in data analytics • Must have: • Identifying and resolving business problems (around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention) preferably in the financial services industry • Leveraging and developing analytical tools and methods to identify patterns, trends and outliers in data • Applying Predictive Modeling techniques for a wide range of business problems • Working with data from different sources, with different complexities, both structured and unstructured • Utilizing text data to derive business value by leveraging different NLP techniques •