AI Engineer
Credgenics
Location
🇮🇳 India
Type
full_time
Salary
Undisclosed
Posted
1d ago
Job Description
About Credgenics: Credgenics is the leading full-stack, AI-powered loan collections and debt resolution technology platform for Banks, Non-Banking Financial Companies (NBFCs), FinTechs, and Asset Reconstruction Companies (ARCs) globally. Recognised as the Best Selling Loan Collections Platform in India by IBS Intelligence in their Annual India Sales League Table for three consecutive years, Credgenics is modernizing debt recovery processes. The platform combines predictive and generative AI capabilities to assess risk, segment borrowers, and execute personalized recovery strategies across the end-to-end collections lifecycle. Supporting all credit products across retail and SME/MSME portfolios, Credgenics empowers lenders to accelerate recoveries, optimize operational efficiency, and scale smarter, data-driven collections. In FY24, the platform managed over 98 million loan accounts worth more than USD 250 billion and facilitated over 1.7 billion omnichannel communications, serving 150+ financial institutions worldwide.
Role Overview
We are looking for a AI Engineer with experience in NLP and Machine Learning to work on Conversational AI solutions including chatbots, voice assistants, and AI-driven automation systems .
The role
involves working with LLMs, ASR, NLP models, and classical ML techniques to build and improve intelligent conversational systems.
Key Responsibilities
- Develop and improve NLP and Conversational AI models for chatbot and voice bot applications.
- Work with Large Language Models (LLMs) for prompt engineering, evaluation, and experimentation.
- Support development of speech recognition (ASR) and speech understanding pipelines .