Sr UX or CX Designer - Agentic Search - Chennai, Bangalore, Hyderabad, Gurgaon, Noida, Pune

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy

, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive

and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum's Enterprise Digital Product (EDP) team focuses on advancing a digital-first UHC and Optum. We deliver consumer-centric experiences and optimal digital products that drive business growth by connecting enterprise solutions, improving digital self-service, and creating a comprehensive view of the consumer and their needs. We leverage technology, consumer-centered design, data and analytics to improve the consumer experience with the health care system, making it easier to access, and afford, high-quality care. Our UnitedHealth Group mission of helping people live healthier lives and helping make the health care system work better for everyone serves as our why; our values unite us around how we will achieve it. When we follow our mission and live our values, we deliver quality solutions that will help change the health care system for the better. In this role, you'll design the user interfaces, flows, and interaction patterns where search and AI come together, spanning traditional search, conversational search, and agentic search, including our companion-based agentic search experiences, Avery Search and Optum Assistant Search. You'll partner with teams across UHC, Optum Health, Optum Rx and Optum Finance, as well as our design systems and standards groups, to ensure search experiences are unified, discoverable, and impactful across web and mobile platforms. As a Senior UX Designer focused on Agentic Search, you'll lead the design of next-generation search experiences that help consumers find, navigate, and act on information through AI-enabled systems. You'll work across the full range of search models, from traditional keyword search with filtering and faceted results to conversational search and agentic experiences where Avery Search and Optum Assistant Search act on a user's behalf. Your work will focus on designing search interfaces end to end: the input experience, the presentation of results and AI-generated outputs, and the display of complex structured and unstructured data, handling refinement, disambiguation, and edge cases gracefully. You'll collaborate with product, engineering, research, and brand partners, working as an exceptional collaborator in Figma, to ensure designs meet the highest standards of usability, performance, and accessibility. Primary