Principal Machine Learning Engineer (LLM Fine-tuning and Optimization)

• Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb
• The CS AI product team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience
• The team develops and enhances various AI models, ML services and tools including LLM fine-tuning, alignment and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb
• As a principal machine learning engineer, you will be responsible for fine-tuning state-of-the-art LLMs for diverse use cases while optimizing models for high-performance deployment on Airbnb’s ML Infrastructure
• You will partner with product managers, software engineers, data scientists and operation teams to brainstorm, design and develop AI products such as AI Assistant, Autonomous agent, recommendation, travel planning, and many more products that make meaningful impacts in the world of travel
• Work with large scale structured and unstructured data; explore, experiment, build and continuously improve foundation models for Airbnb product, business and operational use cases
• Create a multi-year tech roadmap that enables our team to stay on the leading edge of the rapidly evolving AI landscape and leverage the best in class technologies to deliver customer

benefits