Principal Associate, Data Scientist - Bank Operations Data Science | McLean, VA, USA

Principal Associate, Data Scientist - Bank Operations Data Science Principal Associate, Data Scientist - Bank Operations Data Science Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Team Description The Bank Operations Data Science team builds the machine learning models that help provide core capabilities internally such as Check/Document Reading, Anomaly Identification, Natural Language Processing of Calls, and operational forecasting. We build ground-breaking industry leading models using emerging technologies like neural networks, LLMs, transformer architectures, and agentic experiences. Role Description In this role, you will: • Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love • Leverage a broad stack of technologies - Python, Snowflake and more - to reveal the insights hidden within huge volumes of numeric and textual data • Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation • Flex your interpersonal skills to translate the complexity of your work into tangible business goals • This role works directly with our call center operations team to streamline call processing including summarization and automation to help our call center associates better serve our customers. The Ideal Candidate is: • Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. • Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea. • Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms. • Statistically-minded. You've built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.