Front End Lead Full Time

BJ's Wholesale Club - -

: Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager • Drives membership metrics through acquisition, retention, loyalty and experience programs • Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks,

and expectations defined by position, including Member engagement, service, and membership metrics • Performs front end

including but not limited to, closing through POS, and Member escalated service issues, etc. • Acts as a backup for cashiers and Membership Sales Ambassadors when needed