Staff Product Designer, Guest Experience & Discovery

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Designer, Guest & Discovery based in United States. This is a high-impact product design role focused on shaping how guests discover, compare, and book experiences in a rapidly evolving digital marketplace. You will own the end-to-end discovery journey, from search and filtering to results, maps, listing pages, and AI-driven entry points.

combines information design, systems thinking, interaction design, and product strategy to solve complex discovery problems. You will work closely with a Product Manager and engineering lead, contributing to both customer research and the underlying product system. Your work will help make AI-inferred information understandable, trustworthy, and easy for guests to correct when needed. The environment values fast experimentation, measurable outcomes, accessibility, strong craft, and shipping meaningful improvements in days rather than quarters. This is an opportunity for a senior designer to shape a critical product surface while influencing how discovery experiences evolve in an AI-driven world. Accountabilities • Own the end-to-end guest discovery experience across search, filtering, refinement, results, maps, listing pages, organic search, and AI assistant entry points. • Create coherent discovery experiences across multiple brands and web and mobile platforms. • Define and defend the information hierarchy of search and results cards across different guest intents and real-world data states, including missing photos, limited reviews, variable pricing, and partial availability. • Design interfaces that make inferred, ranked, or predicted information understandable and transparent while providing intuitive correction paths when the system is wrong. • Partner with engineering to shape structured representations of experiences, offers, and operators so information remains useful when summarized, quoted, or rendered by third-party AI assistants. • Conduct continuous discovery with guests and operators, identifying opportunities and validating assumptions through the appropriate research or design artifact. • Work as an integrated member of a product pod alongside a Product Manager and engineering tech lead, contributing to problem framing, system design, and experience definition. • Define success metrics before launch and evaluate how shipped experiences affect measurable customer and business outcomes. • Run rapid, focused experiments, using evidence to determine what should be scaled, refined, or discontinued. • Ship high-quality product improvements quickly, ensuring interaction states, accessibility, and edge cases are addressed before release. • Collaborate across traditional team boundaries, engaging with engineering, support, pricing, and other functions to understand the broader customer and business context. • Work within the existing design system and introduce new patterns only when they demonstrate clear value over established solutions. • Maintain WCAG 2.1 AA accessibility standards across product experiences. • Contribute to design quality and team development by sharing expertise, challenging assumptions constructively, and supporting other designers.