Staff UX Designer

Staff UX Designer, Digital Innovation (DI) 6‑Month Contract Preference for Hybrid in Winston Salem, NC Job Summary The Staff UX Designer is a high‑leverage individual contributor including new business opportunities.

focuses on translating future‑state intent into actionable experience patterns, prototypes, and pilot‑ready designs. The team this person will support will be accountable for de‑risking decisions, not just driving revenue through net‑new innovation. The team supports clarity in defining business direction, so the right things are built, at the right level of fidelity, before major investment. This is not a visual or creative production role. It is a strategic, systems‑minded product and UX role focused on innovation that can be adopted and scaled.

works in close partnership with Experience Design (XD), Adoption Experience (AX), Trade Experience Realization (TxR). Contract duration: 6 months Principal Duties and

1. Innovation and Pattern Extraction • Translate findings into reusable experience patterns. • Identify where current experiences limit performance, compliance, or adoption and propose feasible step‑change alternatives. 2. Future‑State Experience Design (Grounded, Not Theoretical) • Create future‑state journeys, service blueprints, and interaction models that enable competitive advantage through digital experience. • Maintain a pragmatic link between future vision and near‑term pilots, avoiding “deck‑only” innovation. 3. Prototyping and Pilot Enablement • Build low‑ to high‑fidelity prototypes to validate concepts quickly with users and stakeholders. • Produce pilot‑ready artifacts that can transition into TxR delivery with XD standards applied. 4. Cross‑Disciplinary Alignment and Storytelling • Facilitate clarity sessions with business partners and cross‑functional teams to align on outcomes, hypotheses, and tradeoffs. • Translate complex problems into simple, decision‑ready narratives for leadership and delivery teams. 5. Standards Alignment with XD and Adoption Readiness with AX • Align innovation work to XD design systems and reusable component patterns, even in prototype form. • Engage AX early to ensure concepts are positioned for confidence, readiness, and adoption from day one.