Sr User Experience Designer
Charles Schwab
Location
🇺🇸 Westlake, United States
Type
full_time
Salary
$126k–$211k
Posted
3w ago
Job Description
Your opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. We are looking for an experienced, collaborative, and adaptable Senior UX Designer (individual contributor) who is passionate about understanding user needs and pain points to join the User Experience Design (UX) team. This role requires a designer who can independently lead their work, navigate ambiguity, and take ownership from problem definition through execution, while collaborating closely with cross-functional partners. This role plays a critical part in shaping Schwab’s digital experiences by translating complex financial needs into intuitive, trustworthy, and high‑quality client interactions that empower millions of clients to confidently manage their financial lives. As a Senior UX Designer, you are responsible for: UX design expertise and execution: • Bring products to life, designing solutions that delight and satisfy our clients and meet business needs • Support product design efforts from discovery to final delivery • Design interactions across desktop, mobile web and native mobile experiences • Create solutions together with a cross-functional Agile team • Independently drive design exploration and decision-making, defining problems and proposing solutions • Own delivery of assigned work, proactively addressing challenges and proposing solutions • Maintain high design standards aligned to channel guidelines and the Charles Schwab design system, while thoughtfully evolving patterns and approaches when appropriate Teamwork, collaboration, and engagement: • Build strong, productive partnerships with peers and cross-functional partners through clear communication, shared understanding, and mutual accountability • Model strong leadership behaviors by setting a clear, accountable example through craft, communication, and follow‑through • Mentor or support less experienced designers when opportunities arise Your approach: • Put clients first by making thoughtful design decisions grounded in user needs, business priorities, and long-term value • Set a clear path for your work by articulating direction, tradeoffs, and next steps, especially in ambiguous situations • Demonstrate a challenger mindset by constructively questioning assumptions and exploring better ways forward • Lead through change by adapting quickly, learning continuously, and helping partners navigate evolving