Sr UI/UX Designer

Job Title: Sr UI/UX Designer Location: Manhattan, New York City, NY Length: 12 Months

: ***This role will be a Hybrid Role (3 days Onsite / 2 Remote)*** Consultant will join a team of 20 engineers and product managers, focusing on improving the rider experience across buses and subways.

: UX Strategy • Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR). • Partner with UXR to understand rider needs, behaviors, and pain points. Maintain a user feedback loop to continuously improve the user experience. Collaboration & Communication: • Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals. • Partner with Creative team. • Present design concepts and research findings to senior leadership and other stakeholders. Process Development: • Establish and document UX processes, and best practices. • Implement user testing, and other quality control measures.

: Experience: • 10+ years of experience in UX design, with a focus on mobile applications. • Proven experience leading UX for complex digital products • Experience working in agile development environments. • Experience with design systems. Skills: • Strong leadership skills to champion user-centered design practices • Proficiency in UX design tools, and excellent visual design skills • Excellent communication and presentation skills • Ability to work effectively with complexity, with close attention to detail Preferred: • Experience in the transportation industry or related fields. • Experience with accessibility guidelines