Embedded User Experience (UX) Consultant - REMOTE (1062)

Position

Herdt Consulting is seeking an Embedded User Experience (UX) Business Process Analyst to support a large-scale DoD modernization program delivering mission-critical ERP modernization, and optimization services across its supported commands. This position supports the Retail and Food Service (RFS) end-to-end business processes and will work closely with client stakeholders and cross-functional UX, business, technical, and delivery teams to understand operational needs and translate them into actionable user experience, change, adoption, and readiness activities. Quick Facts • Location: Remote • Security Clearance: Secret • Citizenship: US Citizenship Required •

: Bachelor’s degree in a relevant discipline • Experience: Hands-on US Navy Afloat Retail & Food Service experience • Work Schedule: Full-time • Alignment: W2, 1099, or C2C are acceptable (No 3rd parties, please)

and user perspectives into journey maps, process flows, change impact assessments, adoption recommendations, readiness communications, and related UX artifacts. • Apply practical knowledge of afloat Retail and Food Service operations to help ensure future-state processes reflect the needs of users and operational environments. • Collaborate across UX, business, functional, technical, change management, and delivery teams to coordinate activities and maintain alignment across the program. • Facilitate and provide administrative support for workshops, working sessions, stakeholder discussions, and other collaborative activities. • Support project-wide coordination and track multiple concurrent, time-sensitive deliverables and dependencies. • Identify and communicate potential impacts of future-state processes and technology changes on users, roles, workflows, and operational activities. • Contribute to user adoption and organizational readiness activities associated with the modernization effort. • Develop clear, concise communications and supporting materials for stakeholders across varying functional and technical backgrounds. • Participate in Agile delivery activities, as applicable, including backlog refinement, sprint planning, and development of user stories.