Ux/Ui Designer MMH260917-3
Momentum Services
Location
🇮🇳 Navi Mumbai, India
Type
full_time
Salary
Undisclosed
Posted
3w ago
Job Description
Role Purpose We are looking for a UX/UI Designer who can design and enhance endto-end digital journeys and experiences across multiple digital channels.
The role
will go beyond visual design and focus on understanding user needs, identifying pain points, and creating intuitive, efficient, and engaging digital experiences.
Requirements
- Experience designing for multiple digital channels such as web, mobile, portals, and conversational channels such as WhatsApp.
- Proficiency in UX/UI design and prototyping tools such as Figma, Adobe XD, Sketch.
- Identifying automation and optimization opportunities within digital journeys. Duties and
Responsibilities
Key Accountabilities/KRAs/KPIs • Design and improve end-to-end digital journeys, ensuring a seamless and user-friendly experience across different touchpoints. • Apply Design Thinking and UX methodologies to understand user needs, identify pain points, and develop appropriate solutions. • Conduct journey mapping to identify opportunities for improvement, automation, simplification, and optimization. • Look beyond the visual look and feel to address usability, functionality, accessibility, and overall user experience. • Identify opportunities to automate, simplify, and optimize existing customer/member journeys. • Design experiences across various digital capabilities and channels, including Member Portals, WhastApp Channels, Web/mobile platforms Digital selfservice solutions • Translate business