Associate UX Researcher

About Lollypop Studio Lollypop Design Studio is a global design studio crafting meaningful digital experiences at the intersection of human behaviour, business strategy, and technology. We partner with startups, scale-ups, and enterprises across industries to solve complex challenges through research-led thinking and thoughtful design execution. Research plays a central role in how we define problems, validate ideas, and shape product direction. We’re looking for an Associate UX Researcher who is deeply curious about people, rigorous in method, and excited to grow within a fast-paced agency environment. Your Mission As an Associate UX Researcher, you will contribute to research across client engagements and support teams in uncovering actionable user insights. You will work closely with UX, UI, marketing, and sales teams to ensure research findings inform design decisions and business direction. This is a hands-on role focused on strong execution, thoughtful analysis, and clear communication. What You’ll Be Doing Research Execution & Analysis • Plan and execute UX research studies across client projects, with guidance from senior team members where required • Support research scoping based on project goals, timelines, and constraints • Conduct qualitative research including in-depth interviews, contextual inquiries, usability testing, and evaluative studies • Assist in designing and running remote and in-person studies, including surveys and mixed-method research where relevant • Analyse and synthesise qualitative data into insights, themes, and opportunity areas Collaboration & Deliverables • Contribute to research deliverables such as insight reports, personas, journey maps, and presentations • Collaborate closely with UX and UI designers to ensure research informs design decisions • Support marketing and sales teams with user insights and customer understanding where needed • Present research findings to internal teams and contribute to client presentations Must-Have Skills & Experience • 1 to 3 years of hands-on UX or design research experience, preferably in an agency, consultancy, or product environment • Graduate or postgraduate degree in Psychology, Cognitive Science, Anthropology, Human Factors, Sociology, HCI, Market Research, or a related field • Strong foundational understanding of qualitative research methods and when to apply them • Experience conducting interviews and usability testing • Ability to analyse qualitative data and identify meaningful patterns and insights • Proficiency with research and collaboration tools such as Figma, FigJam, Miro, Notion, Dovetail, or similar platforms • Strong verbal and written communication skills • Ability to manage time effectively across multiple projects • Curiosity