Principal Ux Researcher (India)

As the recognized global standard for project-based businesses Deltek delivers software and information solutions to help organizations achieve their purpose Our market leadership stems from the work of our diverse employees who are united by a passion for learning growing and making a difference At Deltek we take immense pride in creating a balanced values-driven environment where every employee feels included and empowered to do their best work Our employees put our core values into action daily creating a one-of-a-kind culture that has been recognized globally Thanks to our incredible team Deltek has been named one of America s Best Midsize Employers by Forbes a Best Place to Work by Glassdoor a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress www deltek com Business Summary Deltek Product Strategy is a team with a passion for delivering solutions to power success for project-based businesses We use research and innovation to build products and experiences that connect processes across the entire project lifecycle We are thought leaders who have a deep understanding of our customers their industries and the challenges they face Join us as we bring Deltek solutions to the market to help our customers achieve operational excellence Position

As Deltek s Principal UX Researcher in India you will architect research capabilities that power AI first product development across a global portfolio You ll shift the organization from episodic research to continuous intelligence building systems frameworks and processes that accelerate product decisions while deepening user understanding This high visibility individual contributor role partners closely with India and US based teams 3-4 hours overlap and senior product leadership What You ll Do Continuous Intelligence Validation Build behavioral monitoring frameworks to reveal adoption patterns friction points and success indicators Design hypothesis driven validation cycles using both synthetic users and targeted human research Partner with Product to implement features for continuous feedback and define meaningful metrics Create validation frameworks that match research rigor to decision risk Synthesize insights across analytics research telemetry and support to identify strategic opportunities Research Execution Strategic Synthesis Lead studies that uncover workflow complexity mental models decision dynamics and organizational context Select methods aligned to questions contextual inquiry usability tests interviews etc Guide Product Managers on when to use human research vs AI augmented validation Translate behavioral signals into research hypotheses and targeted investigations Deliver strategic insights that influence roadmaps not just issue lists AI Enabled Research Innovation Evaluate and implement AI tools for transcript analysis pattern detection and early usability validation Create synthetic user profiles based on real data to accelerate early stage concept testing Define appropriate use cases for synthetic vs human validation Train product teams to run AI augmented validation while maintaining research quality Document AI capabilities limitations and comparative accuracy across methods Contribute to Deltek s emerging AI research practice through shared standards and knowledge building Research Operations Strategic Leadership Build research repositories that make insights discoverable and actionable across teams Develop participant recruitment systems supporting both deep studies and lightweight validation Create frameworks linking insights to business outcomes and product metrics Establish processes balancing rigor with speed for evidence based decisions Shape long term research strategies across product domains to inform multi year roadmaps Proactively identify research needs aligned with business priorities Influence leadership with compelling evidence that bridges user needs and strategy What You Bring Strategic Impact Vision Ability to identify high impact research opportunities connect insights across products and anticipate emerging needs Turn findings into recommendations that shape product direction Leadership Through Influence Build trust across distributed teams influence senior leaders and provide clarity in ambiguous situations Innovation Process Excellence Drive AI enhanced research methodologies improve efficiency and create scalable frameworks that others adopt Global Collaboration Communicate complex insights across cultures and time zones align diverse teams around shared goals Adaptability Learning Agility Thrive in ambiguity rapidly learn new domains and maintain research quality through organizational change