Principal Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote)

Principal Full Stack Engineer, AI Platform & Agents Build the GenAI platform that powers critical decisions in healthcare, legal, tax, and compliance industries. Your work will directly shape the future of these fields, enabling faster, safer, and more impactful decision-making at a global scale. - Location: US/Canada, Hybrid or Remote - Work Hours: Must have 9–11 AM CST overlap - Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment, with 2 days per week onsite. - Candidates not within commuting distance will be considered for remote employment.

Our team is building a central GenAI Platform to empower hundreds of product teams across the organization with scalable capabilities for rapid development, validation, and deployment of AI agents. We also drive the development of the most impactful AI agents, ensuring faster delivery and greater impact across multiple domains. With over 20 agents already launched and many more in progress, our work accelerates innovation and improves outcomes in critical industries. You'll join a 100-engineer remote-first team within a larger organization that combines the stability of an established company with the agility of a startup. In this high-autonomy, high-impact role, you'll take problems from concept to production, mentor less experienced engineers, and lead by example. You'll design and ship full-stack systems, shape platform capabilities to empower hundreds of product teams, and directly contribute to the development of the most impactful AI agents. Flagship Agent: UpToDate Expert AI In Health, we’re launching UpToDate Expert AI—a medical research and clinical reasoning agent that transforms the world’s most widely used point‑of‑care knowledge resource into a real‑time medical assistant. Millions of physicians will rely on it to accelerate differential diagnosis, refine treatment decisions, and reduce cognitive load—while maintaining rigorous safety, privacy, and guideline fidelity. Improvements you ship (latency, reliability, hallucination reduction) will translate directly into faster, higher-quality patient care at global scale. Tech stack You don’t need to know all of these on day one, but you should be ready to learn quickly. - TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, Rust - AWS (primary), Azure, GCP; Docker, Terraform, GitHub Actions - DocumentDB, DynamoDB, OpenSearch, Azure AI Search - Azure OpenAI, AWS Anthropic, Google Gemini - GitHub, Confluence, Slack What You’ll Do - Design and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment. - Build developer tooling, CI/CD, and observability for safe, fast iteration (evals, canaries, rollout/rollback, cost and quality telemetry). - Apply secure SDLC and privacy‑by‑design practices (threat modeling, least privilege). - Collaborate with product, UX, and domain experts to deliver customer‑focused solutions with measurable outcomes. - Apply current LLM patterns (RAG, retrieval, routing, tool-use, evals) to deliver measurable customer value—faster, more reliable AI systems; reduced time-to-decision; improved trust/safety metrics; and lower cost per query. - Lead by example and be heavily hands-on: drive architecture, mentor engineers, and take ownership of larger projects. Team context - Org and Sub-teams: Central GenAI Platform within Wolters Kluwer, driving innovation across businesses by creating re-usable platform services and components. Sub-teams are fewer than 10 engineers, focused on platform services or customer-facing agents. - Culture and Reporting: We value a "manager of one" mindset, where outcomes matter more than optics. Authority is earned through demonstrated impact, not tenure or title. You’ll report directly to the Director of Engineering, AI Platform. - Team Size and Impact: Our globally distributed team of :100 engineers combines the stability of an established company with the agility of a startup. We are moving fast, and there are many areas where you can have a big impact. - Work setup: Remote-first in US or EU, with hybrid options near major offices. Collaboration requires 9–11 AM CST overlap. Occasional travel for team onsites/offsites as needed.