Senior Manager - UX Design

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Collaborate with other Design, Product, and Development managers to ensure alignment across projects • Proactively work with reports to ensure high quality designs and stakeholder satisfaction • Collaborate with other Design Managers and Director on user experience strategy • Work with agile leadership to ensure Design team quality, efficiency and velocity meets team needs • Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects • Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels • Gain stakeholder support for designs by clearly communicating design vision and rationale • Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you replace this section with the Job Summary

Has a strong portfolio of work that includes exceptionally crafted desktop, native app design and mobile best practices Has a minimum of 5 years’ experience in Desktop, native app design, including IxD and visual design • Has proven experience in driving and delivering design from initial concepts to in-market experiences • Has 3 years of experience leading design collaboration sessions with a range of stakeholders • Has proven experience defining design direction, communicating rationale to a non-design audience, and successful advocacy for design decisions • Is fluent in Figma Ability to mentor junior designers • Strong portfolio of work including examples of mobile web, desktop and app experiences • Strong understanding of design system and component-based design • Strong understanding of native mobile and responsive web platforms and designing UI solutions within them • Ability to conceptualize, design, and deliver experiences. • Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders. • Ability to collaborate with designers, strategists, managers, and technologists • Ability to collaborate with product owners, scrum masters and engineering teams within an agile process • Ability to present to senior stakeholders and build support UX work initiatives (Ability to direct the work of others) • Knowledge of user-centered design philosophy and process • Hands on experience with wire framing and prototyping tools • Attention to detail and passion for excellence • Ability to work within design systems