UX Researcher - HashiCorp Secure
UXR Hunt
Location
🇺🇸 United States
Type
full_time
Salary
Undisclosed
Posted
1mo ago
Job Description
Introduction At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.
Your Role
And
Responsibilities
- Define research objectives and develop comprehensive research plans for both generative (exploratory) and evaluative (usability testing) phases.
- Recruit and screen participants that accurately represent target user personas and segments.
- Conduct end-to-end research using a diverse mix of methodologies, including semi-structured interviews, concept testing, card sorting, surveys, diary studies, and ethnographic field research.
- Analyze qualitative and quantitative data to identify core user pain points, behavioral patterns, and opportunities for innovation.
- Translate complex findings into compelling, easy-to-understand stories, personas, user journey maps, and actionable design recommendations. Preferred