Senior User Research Specialist (Bengaluru)

We help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and truly belong What s in it for you Constant learning skill growth great

and a team that wants you to grow and succeed What you ll do Summary As a User Researcher in our team you contribute to an excellent user experience of SAP s strategic S 4HANA cloud solution

As a User Researcher you work closely together with key design and product team members to identify and explore discovery spaces Your job as a user researcher will be to lead and execute user-centric projects end-to-end from roll-in to conceptualization and usability testing You engage with end users customers and customer-facing teams to better understand the needs of the users With your skills and passion you and the whole UX team are driving a user-centric product definition What you bring - Degree in Psychology Cognitive Science Human Computer Interaction or comparable fields - Minimum 4-6 years experience in conducting user research preferably in a business software context - Experience with applying a variety of both qualitative and quantitative user research methods - Experience with different research tools e g UserZoom Respondent User Interviews - Experience in the area of ERP software and or working in the product operating model is a plus - Excellent communication skills in German and English You are a dynamic and strong team player with good writing presentation and time management skills You feel comfortable working and communicating in international and cross-functional teams You can effectively engage and convey findings to cross-functional technical and non-technical teams Meet your team You work in an international team with highly motivated and creative user researchers in close collaboration with our design teams Besides of UX colleagues you work very closely with your product management and engineering counterparts Your team is predominantly conducting user research projects for SAP S 4HANA Cloud Public Edition Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning ERP software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves At SAP you can bring out your best We win with inclusion SAP s culture of inclusion focus on health and well-being and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential We ultimately believe in unleashing all talent and creating a better world SAP is committed to the values of Equal Employment Prospect and provides accessibility accommodations to applicants with physical and or mental disabilities If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team Careers sap com For SAP employees Only permanent roles are eligible for the according to the eligibility rules set in the SAP Referral Policy Specific conditions may apply for roles in Vocational Training Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender including pregnancy childbirth et al sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal